The following terms and conditions set out the legal terms that apply to the use of the website and any of its subdomains, as well as the services we provide.

Before using our website or any of our services, we invite you to carefully read our Terms and Conditions. By using this site or any of our services, you agree to the conditions set out on this page. If the customer does not agree with these terms, he will not be able to use the Services and must leave the site immediately.
Our Terms and Conditions may be subject to change. We reserve the right to update, change or replace any part of these Terms and Conditions. The customer can review the most current version of the Terms and Conditions at any time on this page. We recommend that the customer checks this page periodically for changes. Continued use of the website or access to the website after any changes are posted constitutes acceptance of those changes.
1. About us
This website is operated by BZMARKET, UNIPESSOAL LTD, identified as the “Baizik” brand. We are registered in Portugal at Avenida Infante Santo, nº17, 6th floor, 1350-175, Lisbon. Below you can find more details about the products and services we provide as described in Sections 2 and 3.
1. Our services
Our services allow the customer to search our website and buy products from a selection of brands. We also provide Customer Service, as well as payment processing for your purchases, via third party partners. We arrange delivery of products purchased through third parties and may charge for these services. Any charges associated with delivery can be shown at checkout.
To use our services, the client must be of legal age and at least the age of majority in their state or province of residence. If the customer is a minor, you must use this website and our services with the explicit consent of the person legally responsible for the customer.
The customer cannot use our services for any illegal or unauthorized purpose, nor can he, in the use of our services, violate any laws in his jurisdiction (including, without limitation, copyright laws). The customer must not transmit worms or viruses or any code of a destructive nature.
A breach of any of the Terms will result in the immediate termination of your Services.
3. Os nossos produtos
We work closely with brands to provide the most accurate description and colors possible for the products displayed on our website. If you need more support before making a decision based on the information provided, consult our Customer Service team.
Some products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy. We can limit sales of our products or services to any person, geographic region or jurisdiction. We can limit the quantities of any products or services we offer.
We reserve the right to modify the content of our website at any time, without obligation to communicate to the customer. The customer agrees that it is their responsibility to be aware of changes on our website.
Baizik meets certain quality standards. However, if an item the customer has ordered is defective or does not match what he ordered, he asks the Customer to contact our Customer Service so that we can assess and correct the situation.
Customers cannot use our products for illegal or unauthorized purposes, nor can he violate any law in his jurisdiction (including, but not limited to, copyright laws).
4. Placing an order
Upon completing the check-out process and placing an order, the customer is purchasing items in accordance with these Terms and Conditions and is entering into a contract with us. The contract is terminated after the delivery of the products the customer has requested.
When placing an order, the customer promises that all details provided are true and accurate, that the customer is at least 18 years old and that he is an authorized user of the payment methods used to place his order.
Our checkout process allows the customer to review their details before completing the purchase. Always check your order carefully and make any necessary corrections, as the customer is responsible for providing us with accurate information.
After placing an order, the customer will receive a confirmation email with order details and order status. This email is for informational purposes only. All product orders will be subject to product availability. Accordingly, if there is any difficulty in relation to the supply of products or if there are no products in stock, we will inform the unavailability and refund the amount that the customer will have paid, within a maximum period of 30 (thirty) days.
From the moment the order is placed, Baizik has the right not to accept any changes. We reserve the right to refuse any order if, at our discretion, it appears to have been made by resellers or distributors. The customer is obliged not to place false or fraudulent orders, and we can, if we consider that such an order has been executed, proceed with the cancellation and inform the competent authorities.
Our products are provided for your home and private use only. By making a purchase, the customer agrees not to use the products for commercial or resale purposes.
5. Pricing, transport costs and promotional codes
The prices paid for the products the customer orders are those displayed on this website at the time the order is placed, including VAT at the legal rate where Baizik is based, but exclude shipping costs. Shipping costs will be charged according to the values indicated on our website, calculated, that is, according to the country of delivery and the selected shipping method.
In the checkout process, the customer will be clearly informed about the total price of the product, which includes the price of the product and shipping costs.
We reserve the right to change product prices and shipping costs at any time, without affecting, however, orders that have already been completed.
Promotional codes are codes that offer discounts on certain products, on your entire order or may represent the offer of shipping costs. They apply only to our website and are subject to the conditions of use of the codes. To take advantage of promotional codes, the customer must make sure to insert the code in the appropriate space when checking out. If the customer does not apply the promotional code at that time, he will not be able to use the promotional code on that purchase, without prejudice to being able to use it in a subsequent order, subject, of course, to the conditions of use of each promotion, code.
6. Payment
We accept credit card payments - Visa, Mastercard and Maestro -, Paypal, ATM and MBWAY.
In the event that your bank account is in another currency, the exchange rate used to debit your account will be automatically determined by Bank / Paypal and not by us.
Credit card payments are processed by Ifthenpay. This third party application guarantees a secure encrypted transaction. If payment is made by credit card, a pre-authorization will be made to ensure that the customer has sufficient funds to complete the transaction.
After selecting the credit payment option, the customer must enter the necessary credit card details, that is, the name of the cardholder, the type of credit card, the number, the validity and the security code of the card and then click on "Confirm payment".
Paypal payment is a secure method. If payment is made via Paypal, the debit will be made after clicking on "Confirm Payment".
For payments by bank transfer, we will send our bank details in the order confirmation email, so that the customer transfers the amount due to our account. A transfer receipt sent by the customer will not confirm the order, as the order will only be fully confirmed when we have received a transfer from you. For bank transfer orders, we accept transfers within three business days after the order process and we reserve the right not to accept transfers made after that time.
In the unlikely event that we encounter a problem while processing your order, we will contact the customer and possibly request more information to try to resolve the problem.
7. Delivery
The estimated delivery dates are indicated on the product pages and on the “Shipping and Delivery” page. Deliveries are contracted with third party partners, which we identify as "Carriers". While we try to ensure that your order is delivered by the estimated date, there may be circumstances in which delivery is delayed due to events beyond our control.
We reserve the right not to take any responsibility for any delays or defective occurrences with our carriers.
In order for delivery to be effective, we request that there is always someone available at the address indicated so that the customer can receive your order. If no one is available at the address indicated to sign the order, our carrier may leave a note or schedule delivery for the following days. We recommend that, in these situations, the customer contact our carrier directly to schedule a new appointment.
8. Return Policy, refunds and changes
As a consumer, the customer has the right to free termination, as long as their items are in compliance with our Returns Policy.
If the customer is not completely satisfied with the goods he has received, he can return them within 14 days after receiving the order, as long as they are in their original resale conditions, that is, with a label, and will have to fill out a return form. return with the reason for the return. Once returned, the customer will be entitled to receive an exchange or refund. Baizik reserves the right to refuse a return or exchange if it finds that the items demonstrate uso, have been washed or are not in their original condition.
We only accept exchanges within the same brand. Exchanges can be made within 14 days of receiving the order.
Please note that if the customer returns an item, only the product price and taxes included will be refunded. The price of the product reimbursed to the customer will be equal to the price paid for the product, regardless of any campaigns that may or may not have occurred after, during or before its purchase. Shipping costs and customs duties will not be refunded.
The customer can read more about how to return an item, referring to the information below:
1. The deadline foreseen in the law to return a property purchased online is 14 days, and the period begins to run from the day when the consumer, or a third party (with the exception of the carrier of the goods) indicated by the consumer acquires physical possession. assets, being that:
• if you ordered several goods in a single order, but were delivered separately, the period counts from the day when the consumer acquires physical possession of the last item;
• if that good consists of several lots or elements, the term counts from the day on which it acquires physical possession of the last lot or element;
• In case of periodic delivery of goods during a certain period of time, the period counts from the day on which you acquire physical possession of the first asset.
1. However, the law provides that if the entity from whom you purchased the good does not inform you, at the time of purchase, that you have 14 days to return the good, this period will be 12 months, counting from the end of those 14 days ;
2. In distance purchases, via the Internet, the consumer can do this by sending the article, within the aforementioned 14 days, and must inform the supplier of this intention - by mail, letter or telephone contact.
3. The rule is that the consumer has to return the goods and bear the costs of that return. However, the consumer will not bear the return costs if:
• the supplier of the good offers to collect the good himself;
• if it has been agreed with the consumer to be the supplier, to support them;
• if you have not previously been informed that you have a duty to bear the costs of returning the goods.
1. There is no other cost associated with the consumer's right to return for dissatisfaction
2. In order to complete the return process, the seller will only have to reimburse you for all payments received, including the cost of delivering the goods borne by the consumer (only in cases where he has not been informed that such costs were at his expense). This within 14 days from the date of informing of the decision to return.
3. Repayment of payments must be made using the same payment method used by the consumer in the initial transaction, unless expressly agreed otherwise and provided the consumer does not incur any costs as a result of the refund.
4. As a rule, you will lose the right to return the goods in the following situations:
• if the goods purchased have been made according to consumer specifications or customized;
• if the goods are liable to deteriorate or quickly expire;
• if they are goods that have been opened and after delivery and for reasons of health or hygiene protection they cannot be returned;
• if they are audio recordings, video or sealed computer programs, from which the seal of inviolability guarantee has been removed after delivery;
• if it is a newspaper, periodical or magazine, with the exception of subscription contracts for sending these publications;
• if they are digital content (not provided in material support);
• If you have removed labels or damaged the item.
9. Customer communications
According to the law, all transactional online communications must be recorded for the customer. When placing an order, the customer agrees to receive a written communication via email regarding his order.
10. Campanhas
We reserve the right to carry out campaigns and promotions and offer discounts on certain products or free shipping.
In the event of a price reduction, we will not refund the difference for any item purchased prior to any sale or campaign.
11. Our website
Access to our website is free and the customer is responsible for ensuring the necessary means to access it.
The customer must not reproduce, copy and / or exploit our website and services for any commercial purposes without our prior written consent.
We reserve the right to withdraw or change the site without notice and may decide to restrict access to all or part of our site. We will not be responsible if, for any reason, our website is unavailable at any time or for any period.
The customer must not use the website in any way that causes, or possibly causes, the website or access to it to be interrupted, damaged or harmed in any way. The customer understands that he is responsible for all electronic communications and content sent from his computer to us and should only use the website for legal purposes.
We may update or change the site or its content at any time, but we are under no obligation to do so. Note that this means that any content on the site may be out of date at any time. The content on our website is provided for general information only.
12. Third party terms
Certain content, products and services available on our service may include materials from third parties.
Third party links on this site may direct you to third party sites that are not affiliated with us. We are not responsible for examining or evaluating content or accuracy and we do not guarantee and will have no liability for any third party materials or websites, or for any other third party materials, products or services.
Não nos responsabilizamos por nenhum dano ou dano relacionado à compra ou uso de bens, serviços, recursos, conteúdo ou quaisquer outras transações feitas em conexão com sites de terceiros. Verifique cuidadosamente as políticas e práticas de terceiros e certifique-se que as entende antes de iniciar qualquer transação. Reclamações, preocupações ou perguntas sobre produtos de terceiros devem ser direcionadas a terceiros.
13. Privacy policy
Your personal information is used only in accordance with our Privacy Policy. Our Privacy Policy tells how we collect and use your data and, as such, we invite the customer to read them carefully. By using the website, the customer agrees to the use of his data as described in our Privacy Policy and guarantees that all data provided by the customer is accurate.
14. User generated comments and feedback
If, at our request, the customer sends certain specific shipments or without our request, send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by mail, or otherwise (collectively, ' comments'), the customer agrees that we can, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium, any comment that the customer sends us. We are and have no obligation (1) to keep any comments confidential; (2) pay compensation for any comments; or (3) to respond to any comments.
15. Divisibility
In the event that any provision of these Terms of Service is found to be illegal, void or unenforceable, that provision shall be enforced to the maximum extent permitted by applicable law, and the non-applicable part will be deemed separate from these Terms of Service, such determination will not affect the validity and the applicability of any other remaining provisions.
16. Complete contract
Failure by us to exercise or enforce any right or provision of these Terms and Conditions will not constitute a waiver of that right or provision.
These Terms and Conditions and any operational policies or rules published by us on this website or in relation to our service constitute the entire agreement and understanding between the customer and us and govern the use of the Service, replacing any previous or contemporary agreements, communications and proposals, oral or written, between the customer and Baizik (including, but not limited to, previous versions of the Terms and Conditions).
Any ambiguities in the interpretation of these Terms and Conditions must not be interpreted against the drafting party.
17. Applicable Law
These Terms and Conditions and any separate agreements by which we provide the Services will be governed and interpreted in accordance with Portuguese law.